I Took the UAE's New Train Service From Dubai to Abu Dhabi—Here's What It's Like

For nearly 16 years of residing in the UAE, my journeys between Abu Dhabi and Dubai have typically involved navigating through heavy traffic in a car, with the duration depending on road conditions. This travel method has become routine for both commuters and tourists alike. However, this experience is evolving with the introduction of Etihad Rail's inaugural passenger service between the nation’s two most prominent cities, providing a modernized and expedited alternative for this well-trodden route.

On September 30, Dubai became part of the UAE's national passenger rail network with the opening of Al Yalayis Station adjacent to Jumeirah Golf Estates. This launch coincided with the expansion of services to Al Dhaid in Sharjah. These enhancements represent the second significant phase of Etihad Rail's overall rollout, building upon the Abu Dhabi-Fujairah line that commenced operations in June, as part of a phased initiative aimed at activating all ten announced passenger stations by the end of March 2027.

Upon entering the newly inaugurated station the following day, the enthusiasm surrounding this development is unmistakable. The Al Yalayis Station presents a sleek, modern design, making it a fitting gateway for travelers embarking on the Etihad Rail service between Dubai and Abu Dhabi.

Station Experience

The station in Dubai exemplifies a forward-thinking infrastructure. An forthcoming pedestrian bridge will create a direct connection to the Dubai Metro's Red Line, while the integration of the Nol system allows passengers to incorporate a day pass for buses, trams, and metro services into their rail ticket through a convenient QR code system. The interior of the station is spacious, featuring high ceilings and thoughtfully designed seating areas that provide comfort unlike the conventional train station seating. From the outset, hospitality is emphasized; complimentary Arabic coffee is available to all passengers, along with a designated lounge offering food and beverages for Premium class travelers. For those in standard class with Comfort tickets, retail options include Starbucks, Shot Neighbourhood Coffee, WHSmith, with a McDonald's opening soon, and a vending machine offering affordable hot meals. Access to the two platforms is efficient with escalators, a lift, or stairs, which are clearly marked to handle passenger traffic effectively.

Tickets

Acquiring tickets at the station is a straightforward process, facilitated by user-friendly touchscreens overseen by supportive staff. After inputting basic details, travelers receive both a digital and physical copy of their tickets—a nice touch for those collecting memorabilia from the launch. It is noteworthy that ticket prices are slightly elevated for in-person purchases, starting from Dh60 ($16) for Comfort class and Dh130 ($35) for Premium, compared to online prices of Dh39 ($10) and Dh129 ($35).

The Onboard Experience

Boarding occurs at Platform 2, where staff assist passengers in locating their designated carriages. Setting foot on the train is reminiscent of international travel experiences, showcasing an impressive level of comfort. The carriages are equipped with upscale amenities, including charging ports, foldable tables, window shutters, and complimentary Wi-Fi, reflecting the high standards of comfort expected in the UAE. Comfort class seats offer considerable legroom, while Premium seats are designed to recline for additional relaxation.

As the train departs, passengers are greeted with complimentary Arabic coffee and chocolates, followed by a snack box containing two shawarma sandwiches, a dessert, and a bottle of water, all encompassed within the ticket fare. A standout feature in Comfort class is the karak tea, available upon request from staff. This beloved beverage, crafted by Emirati chef Maitha Warshaw, is richly creamy and sweet, earning praise from Sheikh Mohamed bin Zayed Al Nahyan during the train's inaugural journey.

Although the landscape observed from the train may not rival the stunning mountainous views from Fujairah, it provides a unique perspective of the emirate's industrial sectors, agricultural areas, and expansive desert terrains. The journey itself spans one hour and four minutes, averaging a speed of 200 kilometers per hour, which is notably less than the intended high-speed service scheduled to debut in the near future, aiming to reduce travel time to a mere 35 minutes between the two emirates.

Arriving in Abu Dhabi

As the train approaches Mohamed bin Zayed City, the bustling activity on the platform signifies your arrival in the capital. The station's strategic location places it in the heart of the residential area named after the same, in close proximity to Dalma Mall and Mussaffah. For those wishing to explore further, an additional shuttle bus service for just Dh10 ($3) connects travelers to key locations such as the ADNOC headquarters on Corniche Road West, the ADNEC Centre on Al Khaleej Al Arabi Street, and Reem Mall on Reem Island.

For early adopters of this innovative travel option, the experience may feel like refreshing change, yet it is likely to become a vital aspect of daily commuting for many individuals regularly traversing between the UAE's two largest hubs. After years of travelling along Sheikh Zayed Road, this new train service undeniably provides a well-deserved reprieve from the rigors of driving.