Hacker-City
Hacker-City
Get the brief
Technology|April 25, 2026|3 min read

OpenAI's Sam Altman apologises over failure to report Canadian mass shooter

OpenAI CEO Sam Altman has apologised for the company's failure to warn authorities about concerning online activities of a teen who committed one of Canada's worst mass shootings in Tumbler Ridge, British Columbia.

#OpenAI#Sam Altman#ChatGPT#mass shooting#Canada#Tumbler Ridge#AI safety#tech responsibility#British Columbia

OpenAI's Sam Altman Issues Formal Apology Following Failure to Report Canadian Mass Shooter

OpenAI Chief Executive Officer Sam Altman has issued a public apology acknowledging his company's decision not to alert authorities about concerning online activities conducted by an 18-year-old who subsequently carried out a devastating mass shooting in British Columbia.

Jesse Van Rootselaar perpetrated the February 10 attack in Tumbler Ridge, British Columbia, resulting in eight fatalities. The victims included Rootselaar's mother and half-brother, as well as five students from the remote community's secondary school. Rootselaar, who was assigned male at birth but identified as female, died by suicide following the shooting.

OpenAI subsequently disclosed that Rootselaar's ChatGPT account had been internally flagged and suspended in June of the previous year due to misuse "in furtherance of violent activities." The San Francisco-based artificial intelligence company indicated that it had not contacted law enforcement at the time, determining that Rootselaar's usage patterns did not constitute a credible or imminent threat to others.

In a letter published Friday by the Tumbler RidgeLines news outlet and shared by British Columbia Premier David Eby, Altman formally acknowledged that OpenAI should have notified law enforcement regarding Rootselaar's account suspension.

"I am deeply sorry that we did not alert law enforcement to the account that was banned in June," Altman stated in the correspondence. "While I know words can never be enough, I believe an apology is necessary to recognize the harm and irreversible loss your community has suffered."

The OpenAI executive further emphasized his commitment to preventing similar incidents, stating: "I reaffirm the commitment I made to the Mayor and the Premier to find ways to prevent tragedies like this in the future. Going forward, our focus will continue to be on working with all levels of government to help ensure something like this never happens again."

Altman's formal apology follows Premier Eby's announcement last month that the technology executive had agreed to issue a public statement to the Tumbler Ridge community regarding OpenAI's handling of the situation.

In his letter, Altman acknowledged that both Premier Eby and Tumbler Ridge Mayor Darryl Krakowka had effectively communicated the community's emotional response during their discussions. "We agreed a public apology was necessary, but that time was also needed to respect the community as you grieved," Altman wrote. "I share this letter with the understanding that everyone grieves in their own way and in their own time."

The CEO concluded his statement with an expression of condolences: "I want to express my deepest condolences to the entire community. No one should ever have to endure a tragedy like this. I cannot imagine anything worse in this world than losing a child."

Share this story